Support

We're here to help

AgroLlama is currently under development. Our team is here to assist you with account setup, payments, and store management.

Email Supportadmin@agrollama.com
In-App AssistantAvailable 24/7
Response Time24-48 Hours

Frequently Asked Questions

How do I register?

You can register using a valid phone number or email address. We support both Individual and Business accounts.

Can I make B2B deals?

Yes. Businesses and farms can trade wholesale: send volume requests, negotiate pricing, and sign digital contracts directly in the app.

How does AI moderation work?

Our platform uses AI to moderate product listings, ensuring they comply with our safety and quality standards before going live.

What if I have an issue with an order?

Try to resolve it directly with the other party via messaging. If you need further help, our support team mediates disputes within 7 business days.

Seller Support

Our platform supports both Individual and Business stores. All listings are subject to AI-powered moderation to ensure compliance with our community guidelines.

The commission rate depends on the product category and is shown before a listing is published. Automatic payouts are handled via the platform.

Dispute Resolution

If you encounter issues with a transaction, try to resolve it directly via in-app messaging. If unresolved, our support team at admin@agrollama.com will mediate and aim for resolution within 7 business days.